INS ESTABLISHES ONLINE CASE STATUS SERVICE
Immigrants' Rights Update, Vol. 16, No. 7, November 22, 2002

The Immigration and Naturalization Service has established a service that provides case status information to individual applicants and their representatives via the internet. The service, Case Status Online, may be accessed on the INS website, www.ins.gov (web visitors should note that this section of the INS's site employs security features compatible with only the latest versions of browsers). To look up their case's status online, individuals who have submitted a petition or application to an INS service center must use their case receipt number. According to the Oct. 28, 2002, announcement, individuals who do not have a receipt number may obtain information about the status of their cases by calling the National Customer Service Center at 800-375-5283 or 800-767-1833 (TTY for the hearing impaired), or by visiting a local INS office.

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